Glad to see business is booming for Convergys, but why can't a couple thousand of those jobs be added here in the states and right here in Cincinnati?
What keeps call center jobs from being expanded here? There are no or few call center unions. Call center people get paid dirt wages. You don't need a college degree to work in a call center. The obstacles seem few. I can understand that in theory because of the standard of living differences between the US and India, the wages paid attract a more educated crowd than here in the States. That does wonders for the bottom line in the short term, but how can starving the American workforce be a good long term strategy?